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Kumxholo wokusetyenziswa okwandayo kunye nokhuphiswano oluqatha ngakumbi kwishishini, abathengi’ Iimfuno zeemveliso kunye neenkonzo ziya zinyuka ngokunyuka, kunye nombono we “ukugxila komsebenzisi” isiya ibalasele ngakumbi.
Okubaluleke ngakumbi, ngokunyuka kwabathengi abancinci, iimpawu zokusetyenziswa kobuqu zicace ngakumbi, ngoko ke kunzima ukusebenzisa isisombululo esisemgangathweni ukuhlangabezana neemfuno zokusetyenziswa zabasebenzisi abahlukeneyo. Kuphela ukusuka kwimeko yamava okwenene omsebenzisi, kunokwenzeka ukutshixa ngokwenene iindawo zentlungu zokusetyenziswa komsebenzisi. Kwimeko enjalo yoshishino, Utolo lwasekhaya luqalisile ukuyila kwangaphambili.
Yakha amava okuntywiliselwa komsebenzisi ngokwescenario
Ngokusekelwe kwiinguqu kwimarike, I-Arrow Home ijonge phambili ukubamba imeko yentengiso. NgoDisemba 2019, yaqalisa ukulungiselela ulwakhiwo lweZiko loPhando lwamava e-Arrow Home. Iziko layo lophando lwamava ligubungela indawo epheleleyo ngaphezu 4,000 Iimitha ezisikwere, egubungela uphando ngamava omsebenzisi azo zonke iindidi zeemveliso zeempahla zococeko ezinjengezikrelekrele, ukhuseleko lokusingqongileyo kunye nokonga amandla, ejolise ekudaleni indawo entywilayo yococeko lwamava kwiziko ngenjongo “uphando ngamava omsebenzisi”.
Kuhambo lwamva nje lwe-Arrow lwasekhaya lwamava ophando lwehlabathi, ikhitshi kunye negumbi lokuhlambela intatheli ifumanise ukuba iziko lophando lwamava e-Arrow ekhaya kunye negumbi lokuhlambela labadala kunye nendawo yokuhlambela ekrelekrele.. Zombini izithuba ziyafumaneka ukuze zisetyenziswe ngokwenene ngabathengi, apho abasebenzisi banokuhlamba, phumla kwaye ufumane indawo yokuhlambela eyinyani eyenziwe liKhaya le-Arrow ukuze ufumane amava akhethekileyo asekhaya.
Lu Jinhui, usekela mphathi jikelele weQela lasekhaya le-Arrow, iveze ukuba i-Arrow Home yaseka ivenkile yayo yokuqala entsha kwilizwe liphela 2019. Njengomboniso wengqiqo entsha, Ivenkile entsha ye-Arrow Home ayiyondawo yokuthenga kuphela, kodwa nokubuyiselwa kwemeko yokwenyani yobomi. Ibonelela ngamava okuthenga okhethekileyo kubathengi.
Ikhitshi kunye nolwazi lokuhlambela lufunde ukuba ngokusekelwe kwi “amava omsebenzisi” kwaye “ivenkile entsha” Ivenkile enkulu yamava eKhaya le-Arrow nayo ikhokele eHangzhou, Wavula uZibo. Ixhomekeke kwisixokelelwano sedijithali sokudityaniswa kwe-intanethi kunye ne-offline kunye nokuphazamiseka, abathengi banokubona iisampuli kwi-intanethi. Amava ayo angaphandle kwe-intanethi aqokelela igumbi lokuhlambela, ithayile, ikhaya lesiqhelo, kunye nezinye iindidi zamakhaya ezahlukeneyo zomboniso wobomi basekhaya obukrelekrele.
Ukuphanda abasebenzisi’ iimfuno ezingaqhelekanga zokwandisa ingqiqo yamava
Ukususela ekuthiyweni kweziko lophando lwamava, kucacile ukuba yahlulwe kabini: amava kunye nophando. Amava kukuvumela abathengi ukuba babe nemvakalelo ecacileyo yemveliso ngokwakhiwa kwemiboniso. Uphando kukuphonononga ukuba imveliso ingasetyenziswa njani ngokukhululeka ngabathengi.
Kuphela ngokugrumba ngokupheleleyo kunye nokufumanisa iimfuno eziqhelekileyo kunye nezingaqhelekanga zabathengi, kunye nokwazi wena kunye nomchasi womntu, ingaba inkampani ingafikelela kwikhulu leemfazwe. Utolo lwasekhaya luqokelela ulwazi malunga nabasebenzisi’ iimfuno kwisiphelo sangaphambili, kwaye ke yenza uphando olucwangcisiweyo nolwenzululwazi kwiziko lophando lwamava, kwaye iya kwenza izigqibo ezihambelanayo okanye iziphumo zophando njengesiseko sokudala imveliso, uyilo, uphando nophuhliso, ulawulo lwemeko, njl. ukuvelisa iimveliso ezingcono. Esi sisitshixo seKhaya le-Arrow elijonge phambili ekuqondeni iindlela zentengiso.
Usekela-Mphathi Jikelele weQela le-Arrow u-Yan Bangping uthe i-Arrow iqhube uphando lomgangatho wamanzi kwilizwe lonke, ukuqokelela ulwazi malunga nomgangatho wamanzi kummandla ngamnye nokwenza i “Utolo lweMaphu yamanzi”, nto leyo ilunikezelo lobulunga bamanzi esizwe ukuya kutsho kwinqanaba lesixeko kunye nengingqi. Ilinganisa umgangatho wamanzi kwiindawo eziqhelekileyo kwaye iqhuba uphando lwexesha elide kwiziko lamava ophando ukuqinisekisa ukuba iimveliso zingasetyenziswa ngokuzinzileyo ixesha elide nakwiindawo ezinomgangatho ophantsi wamanzi..
Ikhaya le-Arrow likwaqhuba iimvavanyo zempembelelo yokusetyenziswa kubantu abohlukeneyo kunye neendidi zeemveliso. Umzekelo, izizukulwana ezithathu zeentsapho ezihlala kunye ziya kuphazamiseka xa zisebenzisa indawo yokuhlambela. Iziko lophando lwamava otolo lenza ubhaqo oluhambelanayo kolu kuphazamiseka kwimveliso okanye kumava omsebenzisi ngamnye ukuba kuya kuba nempembelelo kwaye ukuya kuthi ga phi na..
Ukwengeza, kanye iKhaya le-Arrow linemveliso entsha ekufuneka ifakwe kwimveliso, iya kufakwa kwiziko lophando lwamava, kwaye uvumele iR & D amava abasebenzi kwaye baqokelele ulwazi lokuqala. Ngokuphanda ngokucwangcisiweyo ulwazi oluqokelelweyo, sihlala siphucula uyilo lwemveliso, imveliso, njl., ukuze kuphunyezwe unxibelelwano olunamacala amaninzi kwiimfuno zabasebenzisi kuphuhliso lwemveliso, imveliso kunye neentengiso, iinkonzo zomxholo, njl.
Ngaphezu kwemigangatho, ulwaneliseko lwabasebenzisi lusisiseko
“Hayi nje ukuhlangabezana nemigangatho, kodwa nokuba ngcono kancinci kunabanye, isondele kancinci kwiimfuno zabasebenzisi. Ukuze abasebenzisi banokukhetha imveliso yakho.” Wathi uYan Bangping.
Ukusuka kumgaqo wokufikelela kwimarike, sisiseko sokuhlangabezana neemfuno zomgangatho ohambelanayo, kodwa kuluncedo ngakumbi kuphuhliso lweshishini ukufunda abasebenzisi’ ifuna nzulu ngakumbi kwaye izanelise ukuya kwinqanaba eliphezulu. Oku kukwahambelana nefilosofi yeZiko loPhando lwamava “ngaphezu kwemigangatho, ulwaneliseko lwabasebenzisi lusisiseko”.
Ukuxoxa ngakumbi ngenjongo yokuqala yokuseka iZiko loPhando lwamava e-Arrow Home, UYan Bangping wabonisa ukuba, kwisandle esinye, ijolise ekuvavanyeni ngokupheleleyo ukuzinza kunye nokhuseleko lwemveliso ukuqinisekisa ukuba ikhululekile, ethembekileyo, kwaye uzinzile xa abasebenzisi beyisebenzisa. Kwelinye icala, izimisele ukuhlangabezana neemfuno zabasebenzisi, ukuphucula amava omsebenzisi, kunye nokubonelela abathengi ngesisombululo esipheleleyo sekhaya elihlakaniphile.
Ukuvela kwe-Arrow Home User Experience Research Centre idale imodeli efanelekileyo yoshishino, kwaye kunokuthiwa yindawo yamanzi kwishishini kwinqanaba elinye.
Inokubonwa ukuba iZiko loPhando lwamava eKhaya le-Arrow likhokela ishishini lokunikezela ngendlu kulwandlekazi olutsha oluluhlaza ngendlela entsha., ngamava omsebenzisi njengondoqo, ukwakha imodeli entsha yemizi-mveliso yalo lonke ikhonkco loshishino, njengo-R&D, ukuvelisa, imijelo kunye neenkonzo.
